Camping questions answered

Booking questions

The main booker must be at least 21 years old. In addition, he or she must be present during the stay. Unfortunately, it is not possible to stay with multiple 16/17 year olds.

A maximum of one pet (dog) is allowed on all camping pitches. An exception to this are the comfort pitches with numbers 1 to 10. Pets are not allowed here.

Pets of visitors are not allowed at all on our park.

A maximum of six people may stay per camping spot. A maximum of one camping equipment and one 2x2 extra tent is allowed.

If a guest comes, this maximum number may not be exceeded.

Yes, this is possible! In the second step of the booking process, you can choose on the map. When you specifically choose a place, preference costs are calculated for this. If you do not choose a place? Then the system will determine where you will be placed in the park. This can change up to the day before arrival.

Payment Policy

full amount of the stay must be paid upon arrival. There are three payment terms:

The first term of 20% of the total amount must be paid within 3 days of booking.

The second term of 30% of the total amount must be paid no later than five months before the arrival date. If the booking is made within five months before the start, the first and second payment terms will be combined.

The third term of 50% of the total amount must be paid six weeks before the arrival date. If the booking is made within six weeks before the start, the entire amount must be paid in one go.

For reservations made on the day of arrival, 100% must be paid immediately. We do not work with payment after the stay.

Cancellation Policy
Cancellation within 24 hours of your booking is free of charge. After this, there are costs associated with the cancellation.

If you have taken out cancellation insurance through Ackersate, you can cancel your holiday after submitting proof. If you have not taken out insurance and you cancel your holiday, a minimum of 15% of the basic price (with a minimum of €25) will be charged in accordance with the RECRON conditions. A cancellation must always be done by email.

Yes, that is allowed. We do not have fixed camper places; you can reserve a camping place with the camper at the regular night price. Please note that it is not the intention to drive back and forth with the camper between your arrival and departure day.

We have different types of camping pitches. The more luxurious and the larger the camping pitch, the more you have to pay for it. The standard price for a camping pitch is based on two people. For each additional person you pay more. The prices and arrival days also differ per period. Feel free to look around in our search & book on this website to see if your ideal stay is also among them.

Arrival questions

For camping pitches, check-in time is 2:00 PM. This gives us the time to mow the pitches and clean any private sanitary facilities between departure and arrival.

On the day itself, you can contact us to ask what the possibilities are for arriving earlier.

It is of course possible that you arrive later than 5:00 PM. We would appreciate it if you contacted us in advance by phone or email.

Telephone number: 0342-471274
mail: receptie@ackersate.nl

Check-in is via the reception: our employees are ready for you. On very busy days, it is also possible that our employees are outside. In that case, you can stay in the car and they will provide you with all the information you need.

Even if you have been there before, you must physically check in with one of our employees. After checking in, the license plate system will be activated.

The barrier will open for you after you have checked in. Our reception staff will activate the license plate recognition on the barriers during check-in.

The barrier is closed in the evening after 11:30 PM due to peace and quiet in the park. If you arrive later or return to the park after a day out, you can park in the paid parking lot on Harremaatweg. Take a ticket and walk past the reception with the ticket the next morning. Our employees will validate this so that you can then leave for free.

Of course that is possible! On the day of arrival, a second (or third) car can always enter the park to load and unload items. This does not have to be reported and can be arranged upon arrival.

If this car remains during the entire stay, it must be registered and paid for. We would appreciate it if this was reported to us before arrival.

Cosy! Guests pay the overnight rate for an extra person plus the government levies for the nights they stay. In 2024/2025, this is €9.25 per night. In return, they also get access to the swimming pool and the sanitary building. You can arrange this at the reception.

Make sure you bring all the access wristbands to the reception when you arrange this. The access wristbands are linked to each other per reservation. This way we can create a new wristband for everyone, including the guest.

Just arrived at your beautiful spot, you are asked if friends can come over. Is this possible? Of course! Visitors can park in the paid parking lot on the Harremaatweg. There is a parking meter there to pay. Then you can welcome them to our beautiful holiday park yourself. You do not have to report this to the reception.

Visitors' pets are not allowed. Do the visitors also want to go into the swimming pool? Then you can buy tickets at the outdoor pool. If closed, you can go to the reception.

Residence questions

If the weather conditions permit, a barbecue is allowed. Please take your neighbours into account. Make sure that hot coals or ash do not cause burn marks on the grass.

The fire brigade may impose a ban on open fires and/or barbecues due to weather conditions. We will then communicate this at the park.

No, it is not permitted to make a campfire or other open fire in the park. Not even with a fire basket or fire bowl.

It is not permitted to park your car at the caravan (exception below). There is a parking lot opposite the entrance to the park and there is also parking space on the park itself. These parking strips are located close to the camping spots.

Only at camping spots 231 to 236 is it possible to park your car at the camping spot.

Do you have a second or third car with you? This is always parked at the large parking lot on the Harremaatweg (paid).

No, party tents are not allowed on our park.

A caravan with an awning and canopy is allowed. Please note that ground cover may never be placed under the canopy. Otherwise, make sure you have a parasol with you.

Electricity
All camping pitches at our park are equipped with at least 10 amps of electricity. To connect the electricity, you need the blue camping plug or the CEE plug.

Water
Most camping pitches have a water tap and water drainage on the pitch. Only the Basic Extra camping pitches and the Bijenkorf camping pitches have this centrally.

Television
On all camping pitches with the exception of Basis Extra and Bijenkorf there is a possibility to connect the television. The television must support MPEG4 for it to work. If this does not work, a decoder can be borrowed from the reception for a deposit of fifty euros. After this it should definitely work.

Internet
WiFi is available on all pitches. On the Basis Extra camping pitch the Wi-Fi is secured with a code that can be found at the sanitary building.

Our park facilities are open from Easter to the Dutch autumn break. During the winter period, the facilities are closed or have very limited opening hours. Please feel free to contact us if you have any questions.

Departure questions

For camping pitches, these must be vacated by 10:30. The day before departure or on the day of departure itself, you can ask the reception if it is possible to book a late check-out (paid).

If you want to extend your stay and book extra nights, you can always contact us to see what the possibilities are.

On the day of departure, you leave the place before the indicated time. We would like it if you would come and say goodbye at the reception, but this is not strictly necessary. You can also put all your belongings in the letterbox at the barrier and go home.

We hope that your stay was to your liking and we would like to see you again.

For short stays, electricity is included in the price of the camping pitch. For longer stays, such as with packages, electricity must be paid separately.

Our camping pitches are equipped with meters. The meters are read (digitally) upon arrival and departure. Based on this, a final bill is sent by email after departure. Please note that the amount for electricity at a holiday park is always higher than you are used to at home.

Of course! On the day of departure, you must ensure that the space is empty before the indicated check-out time. You can park in the large parking lot on the Harremaatweg. After that, you have until 12:00 to enter the pool, because after that your access expires. Are you leaving the pool after 12:00? Then ask an employee to open the door for you

Unfortunately, the holiday is already over. We would really appreciate it if you would take care of the following:

Leave the private sanitary facilities clean.

Please take the waste to the containers at the recycling centre (towards the reception).

Take your own things home with you. Don't forget to empty the dishwasher/refrigerator if you have one.

Good to hear! Great that you want to come again! From mid-May it is possible to make a reservation for the following year. So keep an eye on our website and social media.